Error launching browser

[tpwd01]

Have a BCM400 rls. 4. On my desktop once I've opened Element Manager I'm not able to launch CallPilot. I get an error message "error launching browser". I downloaded the same Element Manager to my Desktop and to my laptop. I am able to launch CallPilot from my laptop.I tryed a "Stare and Compare" with no luck. Anyone have any ideas ?

 

[curlycord]

Do you have jave 5 on one and java 6 on the other?

Downgrade to java 5 and turn off auto updates.


=--(((((((((()--=
curlycord

http://www.curlycord.com

 

[rlsabin]

Is Internet Explorer your default browser on both machines I
have had the same issue when my laptop was set to use firefox
as the default. Set it to use IE and problem went away.

Rick

 

[tpwd01]

sorry for the slow response, had a family emergency. Both are running IE7 desktop has Java 5 update 12, laptop is Java 5 update 13 and I have updates turned off on both systems

 

[snowman50]

As Rlsabin has stated.

Make your ie7 is ticked as default browser in INTERNET PROPERTIES-PROGRAMES-DEFAULT WEB BROWSER--

TICK THE BOX!!!!!!