Suddenly, every single time I try to open my IE (5.5) browser, I get this error about user.exe.(See subject)
I close the error box and that's it - nothing else happens. No browser window opens at all. I use Compuserve to access the Net, so I can still surf the Net as long as I stay in CS, but as soon as I try to open an IE page, I get the error.
I am convinced it is somehow related to this spyware or whatever you want to call it that I removed the other day, since it was only IMMEDIATELY after I did that, that it started happening. I don't remember what it was called, but it somehow ADDED this stupid toolbar to my IE browser, AND changed my startpage to its own website -- ALL WITHOUT MY APPROVAL. I don't even know how it happened or where it came from - it was just there all of a sudden. So I went into add/remove progs and found this unfamiliar program on that list, and removed it. I am sure it was the toolbar intruder thing, because the name was the same as on the bar or their homepage or somewhere -- but I don't even remember what that name was, since I was so annoyed about it being there, and got rid of it as fast as I knew how, so I hardly even looked at the name.
But as SOON as I had removed that thing, I could no longer open my IE browser - and started getting this user.exe error every time.
I searched thru these forums but didn't see this exact error message asked about anywhere, and I looked at that webpage with all the user.exe error messages explained, but didn't see anything about this one.
It's "Iexplore has caused an error in user.exe. Iexplore will now close. If you continue having problems, try restarting your computer."
And obviously, I have restarted it, many times, since this began a week or more ago, and it happens every time.
If I just need to reinstall IE, I can do that. But I wasn't sure. And I am on Windows ME, and mine doesn't have Internet Explorer even listed in the add/remove programs tool, so I don't know how to try doing the repair fix for IE without that.
Thanks if anyone has any help.
Rebecca
I close the error box and that's it - nothing else happens. No browser window opens at all. I use Compuserve to access the Net, so I can still surf the Net as long as I stay in CS, but as soon as I try to open an IE page, I get the error.
I am convinced it is somehow related to this spyware or whatever you want to call it that I removed the other day, since it was only IMMEDIATELY after I did that, that it started happening. I don't remember what it was called, but it somehow ADDED this stupid toolbar to my IE browser, AND changed my startpage to its own website -- ALL WITHOUT MY APPROVAL. I don't even know how it happened or where it came from - it was just there all of a sudden. So I went into add/remove progs and found this unfamiliar program on that list, and removed it. I am sure it was the toolbar intruder thing, because the name was the same as on the bar or their homepage or somewhere -- but I don't even remember what that name was, since I was so annoyed about it being there, and got rid of it as fast as I knew how, so I hardly even looked at the name.
But as SOON as I had removed that thing, I could no longer open my IE browser - and started getting this user.exe error every time.
I searched thru these forums but didn't see this exact error message asked about anywhere, and I looked at that webpage with all the user.exe error messages explained, but didn't see anything about this one.
It's "Iexplore has caused an error in user.exe. Iexplore will now close. If you continue having problems, try restarting your computer."
And obviously, I have restarted it, many times, since this began a week or more ago, and it happens every time.
If I just need to reinstall IE, I can do that. But I wasn't sure. And I am on Windows ME, and mine doesn't have Internet Explorer even listed in the add/remove programs tool, so I don't know how to try doing the repair fix for IE without that.
Thanks if anyone has any help.
Rebecca