ERROR DURING PR TAX CALCULATION

[tennislady]

I received the following error during Payroll Tax calculation: ERROR RECORD 00DENNOR missing from PR3xxx.soa. I clicked INFO and the message read: Error 11 Record not found or duplicate key on write. File PR3xxx. Program PRWUAA line 3120. Anyone have a solution?

 

[BigLouie]

First you should be posting on community.sagemas.com This is a free community for MAS users where users, resellers and Sage tech support post about MAS.

Second this just means that employee 00DENNOR is missing from the P/R Employee Tax Summary File. Is this employee being paid on this payroll?

 

[tennislady]

Thanks for the info on where to post - my first time ever posting on the web. Yes, the employee is being paid on this payroll.

 

[dfeller]

Subject:
Error 11 PRWUAA 3120 f= PR3

Possible Resolutions:

1. Make sure there is a valid Filing Status entered in Employee Maintenance / Tax Status for the Employee / State referenced in the key.

OR

1. Open Payroll / Main / Employee Maintenance.
2. Use the 'Lookup' button and select Employee referenced in error key.
3. Select the 'Wages' tab and delete the state code from the 'SUI State' field.
4. Re-enter the state code in the 'SUI State' field.
5. Click 'Accept'.
6. Open Library Master / Repair / Rebuild Application Sort Files.
7. Select Payroll and Company Code.
8. Click on 'Rebuild'
9. Open Payroll / Main / Payroll Tax Calculation.
10. Click on 'Proceed'.
11. If error occurs again, clear payroll data entry.
12. Open Payroll / Main / Employee Maintenance.
13. Select Employee referenced in error key
14. Select 'Wages' tab and delete the state code from the 'SUI State' field.
15. Re-enter the state code in the 'SUI State' field.
16. Click 'Accept'
17. Open Library Master/ Repair / Rebuild Application Sort Files
18. Select Payroll and Company Code
19. Click on 'Rebuild'
20. Reenter Payroll Data Entry

Dawn

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