Error dialing in - error 619

[TMD]

a remote user is getting error 619 when trying to dial into work, i cannot connect to him but have started a new dialup setting and copied the information he uses to log on and i can connect ok, other threads seem to say that the 619 error is due to the vpn group on the active directory, however when i use my laptop to logon remotely it works

any suggestions greatly appreciated

 

[ChicagoTechNet]

quoted from

http://www.chicagotech.net

Error 619: 1. The port was disconnected (or Error 645, Dial-Up Networking could not complete the connection to the server and Error 930, The authentication server did not respond to authentication requests in a timely fashion. The Event Viewer shows: Event id: 20073, Description: The following error occurred in the Point to Point Protocol module on port: port number, UserName: user name. The authentication server did not respond to authentication requests in a timely fashion). When using VPN to access a remote network, W2K clients mat get above errors but not win9x and ME clients. This issue occurs because the VPN server hasn't registered in Active Directory.
2.You get this message when connecting via cable modems, dial up DOESN'T have any issues.

Resolution: 1) This problem most likely is secure issue such as unsecured password. So, check the settings.
2) It could be the hardware issue. Try to re-setup the device or download the new driver or just reset the devices such as modem and router.
3) Reapply the service pack
4) If the RRAS is in a domain network, add the VPN to the appropriate group. To do this, go to Active Directory Users and Computers>domain name>Users, double-click the RAS and IAS Servers security group. Select the members and add the VPN server to this group. 2) Type netsh ras add registeredserver at a command prompt (registeredserver is vpn server name), and then press ENTER.



Robert Lin, MS-MVP, MCSE & CNE
Windows, Network, Internet, VPN, Routing and How to at

http://www.ms-mvps.com

 

[TMD]

i'd seen that on the microsoft site, but if it were that case would my other laptop be able to connect using the same phonue number, (logging onto same server), username and password?

 

[TMD]

i have done the above to register the server etc, but there is still no difference, the remote user is still getting error 619, whereas i can remotely dial in using his username and password.

Any ideas?

 

[Massoger]

I'm getting the same issue on multiple users laptops.....If they attempt enough times, it eventually connects and stays connected. Any updates on this issue?

Thanks.

What is now proved was once only imagined -Aristotle