Error Codes

[learn2shoot]

I have a few error codes displaying in Monitor. Some of which are easy enough to remedy (need to insert a tape) Others seem a little more complicated. We have 60 channels recorded from a S8710 Avaya Switch, which supports about 150 phones. Incoming call volume is about 10-20 calls at any given moment. We are using NICE 8.9.


1 - 1453 - ???
2 - 1408 - CLS_REC_VOICE_LOGGER_NOT_ENOUGH_LOGGER_
RESOURCES (there are not enough
resources)
3 - 700 - Low Statistics Alarm: On 2 input channel(s)
4 - 715 - high Statistics Alarm: On 0 input channel(s)

I referenced the following documents, but it really did not help me much.

http://www.tek-tips.com/viewthread.cfm?qid=1368529

http://www.aucommunity.com/showthread.php?s=&threadid=6586

Any assistance would be appreciated. Thank you

Bill

 

[Betrunken]

Well... let me try to help you...

What is your type of recording?

And if u make a query what is the status of the calls?

If u post your mail i could send u the Exception Errors List.

 

[learn2shoot]

we are doing pseudo 100% recording. We realize that if we get more than 60 calls the #61 and on will not be recorded until a channel opens up.

and we have IP phones.

clark_william_2 at bah dot com


thank you