Error cancelling an Invoice

[KnightRider9]

(Macola ES, release 360, version 4.0.0.323)

In accounts payable, we have an invoice we are trying to cancel. When we "post transactions", we get the following error:

Invalid advise flags
Source:
ExactFinancial.ProcessEntities
Account 100 is invalid


The account number 100 doesn't look familiar to us at all.

Does anyone have any thoughts or is this something that I should be opening a ticket with Exact about?

thanks

 

[dgillz]

Is this the entire error message? If not please post it.

Software Sales, Training, Implementation and Support for Macola, eSynergy, and Crystal Reports

http://www.gainfocus.biz

"What version of URGENT!!! are you using?

 

[crystalreporting]

Go to System / Company / System settings / Enterprise setup. Check the Rounding Account that is being used. Change it to a valid account number.

Peter Shirley
Macola Consultant, PA and surrounding states.

http://www.srhconsulting.com

 

[KnightRider9]

We found the Rounding Account that you mentioned. What's the implications of changing it? We've used Macola ES for a few years, and as far as we know, it's never been set to somethat other then the invalid account #100.

 

[crystalreporting]

It’s supposed to be there for actual rounding. From Exact:

"The rounding account is setup if in the case through any part of your Macola ES modules for posting, there are any mathematical differences in rounding, the rounding account is used. The system will use this account whenever the decimal places entered, or decimal places calculated by the system, extends beyond the decimal places set in the enterprise setup."

It is also supposed to apply to foreign currency/exchange rate variances.

I don't deal with a lot of customers that use foreign currency but even so, I've never seen transactions hit this account.

Peter Shirley
Macola Consultant, PA and surrounding states.

http://www.srhconsulting.com