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error by backup from VSS USER DATA

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Shuegli

Technical User
Dec 13, 2005
45
CH
Hi

I backup a Server with "All"
Sometimes the backup runns normal. All succeeded.
Sometimes "VSS USER DATA" backup fail.
i have this messages in the daemon.log
38714 03/02/2009 01:01:00 AM nsrd zhbapssp-sz3012:VSS USER DATA:\ done saving to pool 'zhb2zhhDiskOneMonth' (0200002D)
40473 03/02/2009 01:01:00 AM savegrp command ' save -s bwbckse1zhh -g zhb_Group_01_1M -LL -f - -m zhbapssp-sz3012 -t 1235865610 -l incr -q -W 78 -N "VSS USER DATA:\\" "VSS USER DATA:\\"' for client zhbapssp-sz3012 exited with return code 84.
7336 03/02/2009 01:01:00 AM savegrp Log file /nsr/tmp/sg/zhb_Group_01_1M/sso.zhbapssp-sz3012.z8PgHU is empty.
7341 03/02/2009 01:01:00 AM savegrp zhbapssp-sz3012:VSS USER DATA:\ unexpectedly exited.
7339 03/02/2009 01:01:00 AM savegrp zhbapssp-sz3012:VSS USER DATA:\ will retry 1 more time(s)


Any Idee what return code 84 means?

thanks for your help.
Stephan
 
This looks like an OS problem.
You will get more details with "net helpmsg 84". The result is clear ...
 
Hi 605

Thanks for the answer.

C:\net helpmsg 84
Storage to process the request is not available.

What means Storage? Tape? The VSS USER DATA backups to the same Pool as the rest (C:, D: allt the other VSS).

Stephan
 
This is an OS response. Most likely, the OS is incapable to talk to a third party backup solution. Though it does not know its capacity.

My assumption is that your system just does not have enough disk space (on C:?) to buffer the data before it can get backed up. Consequently the backup must fail.
 
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