Error bug 509

[mehar1]

when i state the PRI Card dch the error message bug 509 appears
anybody please guide me how to remove this bug

 

[psychotech]

Hiya Mehar

to identify an Error at the OVL000 prompt type in "ERR BUG509"
eg


>
OVL000
>err bug509
>

BUG0509
Loop number is out-of-range.
Contact your next-level technical support.
Severity: Major


So i guess you are typing in the information.!!

 

[janaya]

could be corruption, but could be a patch fix. We got this when adding new PRI (TMDI) cards in an option 11 cabinet when upgrading to 7.5. it required us to sysload the core shelves everytime we added one in a remote media gateway. was a real pain because we coordinated 14 remote offices and had to sysload the core everytime we brought one online. Suuuuccccckkkeed.

But then they came out with a patch to resolve this and it was eventually absorbed as the deplist in 7.6.

John Anaya
Amdocs Inc.
ACSS/ACIS - CS1000 Rls 7.5/Call Pilot 5
ACSS/ACIS - SME - IP Office 8.0
APSS/APDS - Avaya UC Services

Public Profile

http://www.linkedin.com/pub/john-anaya/25/1b9/a9b/

 

[mehar1]

any body can help me
i want to delete one DCH
two DCH 10 and 11 are working
Operational and active

one DCH 13 is dsbl i want to remove ?
please guide what should i do

 

[Firebird Scrambler]

To remove a DCH, you will need to remove the trunks first in LD 14. Then the Clocking, PRI info in LD 60 and 73 etc. Then in LD 17 to remove the DDSL and card slot etc. It's probably not worth the hassle unless you intend to use the card slot for another card.

Firebird Scrambler

Nortel & Avaya Meridian 1 / Succession & BCM / Norstar Programmer

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