error affecting several key commands...

[northgrum]

I'm running AIX 4.3 on an IBM F50. Lately I've been unable to start our backup agent from ArcServeIT. I run the commmand as you'll see below and this is the error message I get. I also get this error message when simply trying to run the 'ps' command! This is our primary application server and I'm a bit concerned here. We haven't had a good backup in days. Please help as soon as you can. Thanks...

aixbama:/usr/bin#>uagent start
exec(): 0509-036 Cannot load program /usr/lib/zsh/3.1.9/zsh/libc.o/psmod.o.2 bec
ause of the following errors:
0509-023 Symbol wlm_getclassname in psmod.o.2 is not defined.
0509-026 System error: Cannot run a file that does not have a valid format.
exec(): 0509-036 Cannot load program /usr/lib/zsh/3.1.9/zsh/libc.o/psmod.o.2 bec
ause of the following errors:
0509-023 Symbol wlm_getclassname in psmod.o.2 is not defined.
0509-026 System error: Cannot run a file that does not have a valid format.

 

[MoshiachNow]

Tried reinstalling your ArcServeIT sw ?
Looks like some part of it got corrupted.

"Long live king Moshiach !"

http://www.7for70.com/

 

[dblair]

What error message do you get when u run a 'ps -ef' ??

 

[northgrum]

Thanks for the responses. Yes, I've reinstalled the ArServeIT software. I've also ran the "ps -ef" command and got the same error message:
aixbama:/usr/bin#>ps -ef
exec(): 0509-036 Cannot load program /usr/lib/zsh/3.1.9/zsh/libc.o/psmod.o.2 because of the following errors: 0509-023 Symbol wlm_getclassname in psmod.o.2 is not defined.

What is this wlm_getclassname? It looks like maybe the problem might lie in that or that psmod.o.2?

 

[northgrum]

Does anyone else have any ideas?? Nothing has worked yet.

 

[RodKnowlton]

Are you using zsh as your shell? If so, have you tried running the client from Kornshell?

Check to make sure ksh isn't a symbolic link to zsh, also.

If you do a "file `which uagent`", I bet you'll find that it's a script that runs "ps" for it's own purposes, perhaps to make sure an instance of the client isn't already running.

If the ArcServeIT client REQUIRES zsh, then maybe a newer version would solve the problem.

Very strange, though, that the ONLY Google hit on wlm_getclassname is this thread. That's just weird.



Rod Knowlton
IBM Certified Advanced Technical Expert pSeries and AIX 5L

 

[WiccaChic]

Possible some links got deleted?