Error 3073 MG-DS1 1

[zohr888]

Hello,

I need more informations about the Error in MG-DS1 3073 pleaaaaaase.

 

[montyzummer]

Error Types 3073 to 3160: the Media Module is receiving slips. The Error Type displays the
value of the last slip count reported.
OFF

Basically it looks llike the ds1 board in your GW is experiencing slips. Try this command on the board to troubleshoot further "test board location r 6"

APSS (SME)
ACSS (SME)
ACIS (UC)

 

[kyle555]

and list meas ds1 log 1v5 (for MM710 module 1V5) to get it in 15 minute increments to perhaps report to your provider.

 

[zohr888]

Hello,

1116 ABORT The trunk is not in a service state which is appropriate for running the test. This test is only performed in the OOS/FE state.

more explication pleaaase.

 

[montyzummer]

To get this test to run you need to busy out the trunk , what you could really do with checking is your clock sync on the gateway , run the command show faults to see if it is reporting any ds1 errors still , then follow this.

At the prompt, type set sync interface primary <mmid>.
The MM710 Media Module is now configured as the primary clock synchronization source for the G700 Media Gateway.
At the prompt, type set syn sou pri.
If the G700 Media Gateway contains a second MM710 Media Module, type set sync interface secondary.
If, for any reason, the primary MM710 Media Module cannot function as the clock synchronization source, the system defaults to the secondary MM710 Media Module for that function. If neither MM710 Media Module can function as clock synchronization source, the system defaults to the local clock running on the S8300 Media Server.

CAUTION: Verify that the other end of the DS1 that you have selected as primary or secondary is not syncing from you.

If you carry this out and still get errors i would suggest talking to your line provider, are people reporting issues with speech or dropped calls?

APSS (SME)
ACSS (SME)
ACIS (UC)

 

[montyzummer]

Also check you are up to the latest GW firmware for your release of cm.

See this psn, if your already synced to the ds1 board

https://downloads.avaya.com/css/P8/documents/100126931

APSS (SME)
ACSS (SME)
ACIS (UC)

 

[zohr888]

thank you very much, it is very convincing.

the problem is that I am not very strong in English, I always try to do the translation

I remain available.