Error 04,013.436 on 340 Phaser

[snlburns]

My 340 Phaser takes about 1 full minute to show any sign of life when the power switch is turned on. After the initilization, it goes to an "Fault Error 04,013.436" alternating with a "Service Required, Please Wait". I found if I remove the second paper trays connection cable, the error goes away, but then it initializes and goes to and error "Power Off, Please Wait". Any thoughts would be greatly appreciated.

 

[snlburns]

Correction, not 04,0136 but 04,013:208289

 

[snlburns]

Sorry. Last correction. I am doing this with a remote party and we are having communication issues. The error code IS 04,013.43:208289.

Thanks,

 

[skitle]

4,013.43 (0x240D)
PC_DEV_FAULT_
GEAR_GRIND
During power-on initialization, the engine is unable to disengage
the process motor. Prior to declaring this fault, the engine has
attempted to move the process motor through enough
revolutions to disengage the head tilt mechanism, but the motor
stalled. The X axis was then displaced to the right 0.15 inches
and the disengage was repeated, but the motor stalled again.
This fault is then declared. The head is unable to move on its tilt
axis, perhaps because it is colliding with something (head
restraint pin, cap, poorly installed ink loader, screwdriver.)