ERR5036 and BUG115

[Curlcom]

I have a couple of issues ERR5306 and a few BUG115. The ERR message is saying a 500 set and an invalid TN in my switch are trying to hook up.
The bug code refers back to the 500 set which happens to be a fax machine. Any help pon an answer would be helpful. Thank you all in advance.

ERR5306 0000401D 000038CC
%
% BUG115
% BUG115 : 000038CC 0ED5BEFB 00000000 00000000 00000000 00000000 12 00000001 0E8BB
% D9B 00000000 0 0 0 0 0 0 0
% BUG115 + 00B15814 00AE58B0 00AE4792 00AC8BD6 25D694AE
% BUG115 + 01F0FB2E 00ACF4E7 25CC63AC 00ACD836 00AC910F
% BUG115 + 25D694AE 01EE2B4C 25C17E85 01EE01AF 01CFC272
% BUG115 + 01CFC202 01CF7C7E 01CF0DD6 01C24498 25C63647

 

[kstaff22]

go into ld 32 and do a conv 38CC---it will come back as a tn. That is an analog set--trac it in LD 80 and see what it's doing, maybe in a lockout state

 

[Curlcom]

No its idle...

 

[kstaff22]

wait till the next time the err and bug get generated ------notice how the 38CC is in both errors?---that what you need to look at. Maybe it's a fax or modem

 

[hawks]

yes the bug115 is a force dissconnect so it should show idle after that code.

 

[Curlcom]

What about the last 4 BUG codes?