ERR SCH6710

[jbradb13]

Having trouble assiging CLID 3 to DN's . Recieve SCH6710
It does allow me to assign it ,yet CLID will display UNKNOWN to callers;
SCH6710
A warning message. CLID Entry is not defined n the CLID block of the
Customer Data Block. The CLID Entry is stored in the database.

<< any Help, Pease and Thankyou >>
TYPE: clid
CUST 0
SIZE 10
RNGE

INTL

ENTRY 0
HNTN
ESA_HLCL
ESA_INHN NO
ESA_APDN YES
HLCL xxxxx =====Digits removed for security reasons
DIDN YES
HLOC
LSC
CLASS_FMT DN

ENTRY 3
HNTN
ESA_HLCL
ESA_INHN NO
ESA_APDN YES
HLCL xxxxxxxxxx ======Digits removed for security reasons
DIDN NO
HLOC
LSC
CLASS_FMT DN

 

[trvlr1]

try entering an HLOC and LSC (last 4 digits of the main number will work) to see if that makes a difference.

 

[jbradb13]

Thanks trvlr1, I'm not on site so an acutal test is going to have to wait , but I still recieve the SCH6710 when changing DN's CLID

 

[jbradb13]

Testing still provides unknown CLID to called number.
When I change a Digital set with the CLID table required I do NOT recieve the SCH6710 error , however the CLID out put is incorrect.
Anybody else have an idear?

 

[trvlr1]

To send out individual DID number for each phone
HNTN = NPA (123)
HLCL = NXX (456)
DIDN = yes (DID # = 2222)
System will send out 123-456-2222

To send out same number for every phone (i.e. main business number)
HNTN = NPA (123)
HLCL = NXX (4567890)
DIDN = NO
System will send out 123-456-7890

I notice in entry 3 you have HLCL as 10 digit, although the system will allow up to 12 digits, I wonder if it is a formatting issue. Try one of the above and see what happens.