Erase messages in a "Listen-only" mailbox except the first one 1

[just4free]

In a Octel 250, one listen-only mailbox is improperly set to the wrong COS so someone left 2 other messages in that mailbox right after the office announcement message. I checked the contributer list, there is none. I wonder if there is anyway to erase those two messages while keep the first one.

Thanks a lot,
Mark

 

[KenMeans]

Yes just log into the type 1 mailbox itself and you can erase the message you do not want and keep the one you do just like a type 0 mailbox.

Ken Means

http://www.tel-is.com

 

[just4free]

Hi Ken Means,

Thank you for the reply. I tried to login to the type 1 mailbox. The option I have is Review the messages by entering '1'. There are 3 messages in it and what I want to delete is the last two. But I was stopped at the first one as the only option there is "Delete the message by press 7". I need to keep the first one and skip to the following 2 message and erase them.

Any info would be appreciated.

 

[KenMeans]

you should be able to press # to skip the first message. Or press 0 at the end of the first mesage and see if the help prompts tell you anything.

Also do you know what mailbox sent the messages ? if so you can check rect to the type 1 and only delete the ones you need to.

Ken Means

http://www.tel-is.com

 

[just4free]

The # button is working. Ken, Thank you so much for the time and information. Have a great day!