chippowell9
Technical User
Using Equinox on either iPhone or Android, any call with a "+" plus sign in front of it fails, such as when a phone contact is selected that is in E.164 format. It looks like 011 is added in the plus's place, like it wants to be an international call. In Equinox, the advanced setting "Apply dialing rules to '+' numbers" defaults to on, but toggling it off causes the call to fail in a different way. All other iterations of dialing work fine: 1+NPA+NXX, NPA+NXX, and even NXX is rigged to append 1NPA for intra-NPA dialing. All my other Equinox dialing rules work fine as well.
I've included my traces below. Anyone have an idea where to fix this? (Note: identifying numbers have been modified for privacy. We're pretending we're trying to dial (987) 654-3210 from extension 1234)
*** Failed call to +19876543210 with "Apply dialing rules to '+' numbers" toggled ON ***
09:40:48.488 |--INVITE-->| | | (1) T:901119876543210 F:1234 U:901119876543210
09:40:48.489 |<--Trying--| | | (1) 100 Trying
09:40:48.492 | |--INVITE-->| | (1) T:901119876543210 F:1234 U:901119876543210 P:imsorig
09:40:48.493 | |<--Trying--| | (1) 100 Trying
09:40:48.496 | |<--PUBLISH-| | (2) sips:1234@mydomain.net
09:40:48.497 | |<--Forbidd-| | (1) 403 Forbidden (Denial 1343)
09:40:48.497 | |--200 OK-->| | (2) 200 OK (PUBLISH)
09:40:48.498 |<--NOTIFY--| | | (3) <sip:1234@mydomain.net> Ev:dialog
09:40:48.498 | |----ACK--->| | (1) sip:901119876543210@mydomain.net
09:40:48.499 | |<--PUBLISH-| | (4) sips:1234@mydomain.net
09:40:48.499 |<--Forbidd-| | | (1) 403 Forbidden (Denial 1343)
09:40:48.500 |----ACK--->| | | (1) sip:901119876543210@mydomain.net
09:40:48.500 | |--200 OK-->| | (4) 200 OK (PUBLISH)
09:40:48.500 |<--NOTIFY--| | | (3) <sip:1234@mydomain.net> Ev:dialog
09:40:48.540 |--200 OK-->| | | (3) 200 OK (NOTIFY)
09:40:48.548 |--200 OK-->| | | (3) 200 OK (NOTIFY)
*** Failed call to +19876543210 with "Apply dialing rules to '+' numbers" toggled OFF ***
14:56:41.773 |--INVITE-->| | | (2) T:+19876543210 F:1234 U:+19876543210
14:56:41.774 |<--Trying--| | | (2) 100 Trying
14:56:41.777 | |--INVITE-->| | (2) T:+19876543210 F:1234 U:+19876543210 P:imsorig
14:56:41.778 | |<--Trying--| | (2) 100 Trying
14:56:41.780 | |<--PUBLISH-| | (3) sips:1234@mydomain.net
14:56:41.782 | |--200 OK-->| | (3) 200 OK (PUBLISH)
14:56:41.782 |<--NOTIFY--| | | (4) <sip:1234@mydomain.net> Ev:dialog
14:56:41.783 | |<--INVITE--| | (6) T:+19876543210 F:1234 U:+19876543210 Prigdone
14:56:41.782 |<--NOTIFY--| | | (5) <sip:1234@mydomain.net> Ev:dialog
14:56:41.783 | |--Trying-->| | (6) 100 Trying
14:56:41.784 | |--Not Fou->| | (6) 404 Not Found (No route available)
14:56:41.789 |--200 OK-->| | | (4) 200 OK (NOTIFY)
14:56:41.823 | |<----ACK---| | (6) sip:+19876543210@mydomain.net
14:56:41.824 | |<--Not Fou-| | (2) 404 Not Found
14:56:41.825 | |<--PUBLISH-| | (7) sips:1234@mydomain.net
14:56:41.829 | |----ACK--->| | (2) sip:+19876543210@mydomain.net
14:56:41.830 |<--Not Fou-| | | (2) 404 Not Found
14:56:41.831 |----ACK--->| | | (2) sip:+19876543210@mydomain.net
14:56:41.831 |<--NOTIFY--| | | (4) <sip:1234@mydomain.net> Ev:dialog
14:56:41.831 |<--NOTIFY--| | | (5) <sip:1234@mydomain.net> Ev:dialog
14:56:41.831 | |--200 OK-->| | (7) 200 OK (PUBLISH)
14:56:41.839 |--200 OK-->| | | (4) 200 OK (NOTIFY)
I've included my traces below. Anyone have an idea where to fix this? (Note: identifying numbers have been modified for privacy. We're pretending we're trying to dial (987) 654-3210 from extension 1234)
*** Failed call to +19876543210 with "Apply dialing rules to '+' numbers" toggled ON ***
09:40:48.488 |--INVITE-->| | | (1) T:901119876543210 F:1234 U:901119876543210
09:40:48.489 |<--Trying--| | | (1) 100 Trying
09:40:48.492 | |--INVITE-->| | (1) T:901119876543210 F:1234 U:901119876543210 P:imsorig
09:40:48.493 | |<--Trying--| | (1) 100 Trying
09:40:48.496 | |<--PUBLISH-| | (2) sips:1234@mydomain.net
09:40:48.497 | |<--Forbidd-| | (1) 403 Forbidden (Denial 1343)
09:40:48.497 | |--200 OK-->| | (2) 200 OK (PUBLISH)
09:40:48.498 |<--NOTIFY--| | | (3) <sip:1234@mydomain.net> Ev:dialog
09:40:48.498 | |----ACK--->| | (1) sip:901119876543210@mydomain.net
09:40:48.499 | |<--PUBLISH-| | (4) sips:1234@mydomain.net
09:40:48.499 |<--Forbidd-| | | (1) 403 Forbidden (Denial 1343)
09:40:48.500 |----ACK--->| | | (1) sip:901119876543210@mydomain.net
09:40:48.500 | |--200 OK-->| | (4) 200 OK (PUBLISH)
09:40:48.500 |<--NOTIFY--| | | (3) <sip:1234@mydomain.net> Ev:dialog
09:40:48.540 |--200 OK-->| | | (3) 200 OK (NOTIFY)
09:40:48.548 |--200 OK-->| | | (3) 200 OK (NOTIFY)
*** Failed call to +19876543210 with "Apply dialing rules to '+' numbers" toggled OFF ***
14:56:41.773 |--INVITE-->| | | (2) T:+19876543210 F:1234 U:+19876543210
14:56:41.774 |<--Trying--| | | (2) 100 Trying
14:56:41.777 | |--INVITE-->| | (2) T:+19876543210 F:1234 U:+19876543210 P:imsorig
14:56:41.778 | |<--Trying--| | (2) 100 Trying
14:56:41.780 | |<--PUBLISH-| | (3) sips:1234@mydomain.net
14:56:41.782 | |--200 OK-->| | (3) 200 OK (PUBLISH)
14:56:41.782 |<--NOTIFY--| | | (4) <sip:1234@mydomain.net> Ev:dialog
14:56:41.783 | |<--INVITE--| | (6) T:+19876543210 F:1234 U:+19876543210 Prigdone
14:56:41.782 |<--NOTIFY--| | | (5) <sip:1234@mydomain.net> Ev:dialog
14:56:41.783 | |--Trying-->| | (6) 100 Trying
14:56:41.784 | |--Not Fou->| | (6) 404 Not Found (No route available)
14:56:41.789 |--200 OK-->| | | (4) 200 OK (NOTIFY)
14:56:41.823 | |<----ACK---| | (6) sip:+19876543210@mydomain.net
14:56:41.824 | |<--Not Fou-| | (2) 404 Not Found
14:56:41.825 | |<--PUBLISH-| | (7) sips:1234@mydomain.net
14:56:41.829 | |----ACK--->| | (2) sip:+19876543210@mydomain.net
14:56:41.830 |<--Not Fou-| | | (2) 404 Not Found
14:56:41.831 |----ACK--->| | | (2) sip:+19876543210@mydomain.net
14:56:41.831 |<--NOTIFY--| | | (4) <sip:1234@mydomain.net> Ev:dialog
14:56:41.831 |<--NOTIFY--| | | (5) <sip:1234@mydomain.net> Ev:dialog
14:56:41.831 | |--200 OK-->| | (7) 200 OK (PUBLISH)
14:56:41.839 |--200 OK-->| | | (4) 200 OK (NOTIFY)