I am administering a Definity G3i v4 with a multicarrier PPN and one multicarrier EPN. I need to completely shutdown the EPN, it is no longer needed. If I power the EPN down, I receive a major alarm. I believe that I may need craft level password to deprogram the EPN??? There is no longer any maintenance contract with AVAYA. Any suggestions on how to get the craft password (if needed), and what the procedure to deprogram the EPN may be?
Any help will be appreciated,, my e-mail address is mrobell@bellsouth.net
Thanks,
mrobell
Any help will be appreciated,, my e-mail address is mrobell@bellsouth.net
Thanks,
mrobell