If you mean the SoftGate licence then https to the IP address of the SoftGate that you see when you DIS-BCSU;
Then look for the licences area on the left.
If sucessfull in transferring the licence then you should see an entry in HISTA
Thanks Dear for your response , but didn't install softgate setting , all i need just the survivability , when the link down between the main and the enterprise gateway , the enterprise Gw work as stand alone and can communicate internal in the same shelf , so i should install the softgate or not required ? its working using the commend EXE-APESU:SYSMODE=EMERG; , but not working automatic
Unlikely to be a licence problem especially if you have only set it up - you get 30 days to provide a licence
Show a screenshot of the 'front page' of the assistant please
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