enterprisegateway v10

[ashraf55]

Hi All ,
any advise please how to upload the license file for the enterprise gateway couldnt find any option to upload it

 

[sbcsu]

If you mean the SoftGate licence then https to the IP address of the SoftGate that you see when you DIS-BCSU;
Then look for the licences area on the left.
If sucessfull in transferring the licence then you should see an entry in HISTA

 

[ashraf55]

Thanks Dear for your response , but didn't install softgate setting , all i need just the survivability , when the link down between the main and the enterprise gateway , the enterprise Gw work as stand alone and can communicate internal in the same shelf , so i should install the softgate or not required ? its working using the commend EXE-APESU:SYSMODE=EMERG; , but not working automatic

 

[ashraf55]

attached below the hista when network disconnect
5923 M4 N5530 NO ACT BPA LTUC CC-AP AVAILABLE 24-11-12 22:34:24
ALARM CLASS:CENTRAL:038
FORMAT:42
CC-AP: 20

F5540 M4 N5531 NO ACT BPA NCUCG CG STATE 24-11-12 22:34:25
ALARM CLASS:CENTRAL:019
** :LTG1 :LTU20:073: 00 : 0 -- -- BST:-- PLS:----
FORMAT:43
FRONT_REF : NO_REF
IP_REF : NO_REF
PTP_MASTER: FALSE
PTP_MASTER_STRATUM : 255

A9001 M5 N5532 NO ACT BPA NMCALARM MAJOR ALARM ON 24-11-12 22:34:28
ALARM CLASS:CENTRAL:002
ALARM NAME:LTU FAILURE
FORMAT:2C

A9003 M5 N5533 NO ACT BPA NMCALARM MAJOR ALARM OFF 24-11-12 22:34:29
ALARM CLASS:CENTRAL:038
ALARM NAME:CC-AP UNAVAILABLE
FORMAT:2C

F5870 E8 N5534 NO ACT BPA BOARD LW EXCEPTION 24-11-12 22:35:03
ALARM CLASS:CENTRAL:002
** :LTG1 :LTU20:073: 00 : 0 -- -- BST:-- PLS:----
FORMAT:43
REASON:21H LOADWARE TRACE DATA WITH ASCII TEXT
Eth-Link: Auto-Sense
642186FFFEF3F2F1F086860000000000 00FFFFFFFFFFFFFFFFFFFFFFFFFFFFFF

F5870 E8 N5535 NO ACT BPA BOARD LW EXCEPTION 24-11-12 22:35:03
ALARM CLASS:CENTRAL:002
** :LTG1 :LTU20:073: 00 : 0 -- -- BST:-- PLS:----
FORMAT:43
REASON:21H LOADWARE TRACE DATA WITH ASCII TEXT
Ethernet: 1 Gbps Fdx.
642186FFFEF3F2F1F086860000000000 00FFFFFFFFFFFFFFFFFFFFFFFFFFFFFF

F5471 E8 N5536 IN SERV BPA CIRCUIT L1 PORT ACTIVE 24-11-12 22:35:03
ALARM CLASS:CENTRAL:002
** :LTG1 :LTU20:073: 00 : 0 -- -- BST:-- PLS:----
FORMAT:43
REASON:07H LAYER 1 ACTIVE
SUBBOARD NUMBER: 00
PHYS PORT NUMBER: 00

F5749 E8 N5537 NO ACT BPA BOARD LW REQUEST 24-11-12 22:35:04
ALARM CLASS:CENTRAL:002
** :LTG1 :LTU20:073: 00 : 0 -- -- BST:-- PLS:----
FORMAT:43
REASON:00H ONLY SIGNALING
TRM password is default

F5749 E8 N5538 NO ACT BPA BOARD LW REQUEST 24-11-12 22:35:05
ALARM CLASS:CENTRAL:002
** :LTG1 :LTU20:073: 00 : 0 -- -- BST:-- PLS:----
FORMAT:43
REASON:00H ONLY SIGNALING
SG is in grace period!

F5749 E8 N5539 NO ACT BPA BOARD LW REQUEST 24-11-12 22:35:05
ALARM CLASS:CENTRAL:032
** :LTG1 :LTU20:073: 00 : 0 -- -- BST:-- PLS:----
FORMAT:43
REASON:06H LICENSE PROBLEM
ENTGW INVALID LICENSE

F5749 E8 N5540 NO ACT BPA BOARD LW REQUEST 24-11-12 22:35:05
ALARM CLASS:CENTRAL:002
** :LTG1 :LTU20:073: 00 : 0 -- -- BST:-- PLS:----
FORMAT:43
REASON:00H ONLY SIGNALING
OS_Ent_GW on EcoServer2

F5523 E8 N5541 NO ACT BPA NCUCG AUTONOMOUS CLOCK 24-11-12 22:35:10
ALARM CLASS:CENTRAL:019
** :LTG1 :LTU20:073: 00 : 0 Q2347-X EntGW/1 BST:01 PLS:-09
FORMAT:22
FFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFF 03000000000000000000000000010002
000000000100020101000000FF00FFFF FFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFF
FFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFF FFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFF
FFFFFFFFFF

A9003 M5 N5542 NO ACT BPA NMCALARM MAJOR ALARM OFF 24-11-12 22:35:14
ALARM CLASS:CENTRAL:033
ALARM NAME:BAD IP CONNECTIVITY
FORMAT:2C

A9003 M5 N5543 NO ACT BPA NMCALARM MAJOR ALARM OFF 24-11-12 22:35:28
ALARM CLASS:CENTRAL:002
ALARM NAME:LTU FAILURE
FORMAT:2C

F5749 E8 N5544 NO ACT BPA BOARD LW REQUEST 24-11-12 22:35:38
ALARM CLASS:CENTRAL:002
** :LTG1 :LTU20:079: 00 : 0 Q2324-X500 STMI4/1 BST:01 PLS:-11
FORMAT:43
REASON:00H ONLY SIGNALING
TRM password is default

F5749 E8 N5545 NO ACT BPA BOARD LW REQUEST 24-11-12 22:36:12
ALARM CLASS:CENTRAL:002
** :LTG1 :LTU20:079: 00 : 0 Q2324-X500 STMI4/1 BST:01 PLS:-11
FORMAT:43
REASON:00H ONLY SIGNALING
IP Link restored

F5749 E8 N5546 NO ACT BPA BOARD LW REQUEST 24-11-12 22:36:13
ALARM CLASS:CENTRAL:002
** :LTG1 :LTU20:079: 00 : 0 Q2324-X500 STMI4/1 BST:01 PLS:-11
FORMAT:43
REASON:00H ONLY SIGNALING
IP Link1 restored

F5992 E8 N5547 IN SERV BPA CIRCUIT LX ACTIVE S0 24-11-12 22:36:13
ALARM CLASS:SWU-PER:004
** :LTG1 :LTU20:079: 00 : 0 Q2324-X500 STMI4/1 BST:01 PLS:-11
REASON:07H LAYER 1 ACTIVE (GREEN)
FORMAT:36 DEVICE NAME: ONLYSYM

 

[ashraf55]

its back after the network back working again , the enterprise gw shelf was offline when the network disconnected

 

[wanyin]

FYI

 

[sbcsu]

Unlikely to be a licence problem especially if you have only set it up - you get 30 days to provide a licence
Show a screenshot of the 'front page' of the assistant please

 

[ashraf55]

hi , attached the both home screen for simplex and enterprise gw

 

[ashraf55]

simplex home screen

 

[sbcsu]

Please update the Assistant, RMX, CSTA, Loadware and Platform and test again

 

[ashraf55]

do you mean update it to V10 R1.54.0 ?