Hi guys,
Let me preface this by saying I have VERY little experience with Open Text/Content Server and am approaching this from more of a Desktop Support aspect. We have a user who when clicking on Enterprise Connect and then Content Server it never populates the view with any data, it just stays blank. On any other user (including myself), it will show things like Enterprise, My Workspace, Favorites, etc. etc. The troubling part is we have had the user login to two separate laptops and the issue persists, however, if someone else logs into her own laptop, everything works fine. Is there some sort of permission in CS that could be preventing her from seeing these options in Enterprise Connect?
Thanks so much.
Let me preface this by saying I have VERY little experience with Open Text/Content Server and am approaching this from more of a Desktop Support aspect. We have a user who when clicking on Enterprise Connect and then Content Server it never populates the view with any data, it just stays blank. On any other user (including myself), it will show things like Enterprise, My Workspace, Favorites, etc. etc. The troubling part is we have had the user login to two separate laptops and the issue persists, however, if someone else logs into her own laptop, everything works fine. Is there some sort of permission in CS that could be preventing her from seeing these options in Enterprise Connect?
Thanks so much.