Alternate line
link 2
Allows you to switch between using your two intercom
paths. When a path is in use, you hear an error tone
informing you that the path is already in use.
Call Forward
link*4 Cancel link #4
Directs your calls to another telephone connected to
your Norstar system. Enter the feature code followed by
the internal number of the telephone to receive the
forwarded calls. Call Forward cannot be used with a
telephone that is not connected to your Norstar system.
Call Park
link *74
Parks the call on hold and allows it to be retrieved from
any other telephone within the system. After an external
call is parked, and is not answered within a specified
time, the call returns to the I-ATA. An unanswered
intercom call does not return to the I-ATA
The I-ATA can only park calls on X09. X is 1, or the
number assigned by your installer or customer service
representative as the call park code. You hear an error
tone if you attempt to park a second call while X09 is in
use.
Call Pick-up – directed
link * 76 <plus the ringing number>
Allows you to answer a ringing telephone within your
Norstar system.
Call Pick-up – group
link * 75
Allows you to answer a ringing telephone within your
Norstar system.
Call Queuing
link * 801
Allows you to answer the first incoming external call to
your telephone, while you are on a call. All other
incoming callers hear a busy signal unless there is
another telephone programmed to ring for the call.
Camp-on
link * 82 < plus internal number>
Allows you to reroute an external call to another Norstar
system telephone.
Class of Service password
link * 68 <plus a COS password>
Allows you to override restrictions on the telephone or
line using a Class of Service password before you enter
the restricted number.
Conference
link * 3
Allows you to establish a three-way conference
between you, one external caller and one intercom
caller. To establish a conference call:
• Make or answer the first call.
• Enter Link 2 This automatically puts the
first caller on hold.
• Make or answer the second call. If the second
caller is busy, replace the handset and enter
Link 2 to return to the first caller.
• Enter link * 3 to complete the conference
call.
Conference Hold
Allows you to put the two conferenced callers on hold.
The held callers remain conferenced. To put the
conference on hold:
• Enter link 2 to put the two conferenced
callers on hold.
• Enter link 2 to restore the three-way call.
Split Conference
Allows you to alternate between two parties in a threeway
conference call. To consult with one caller and put
the other caller on hold:
• Enter link #3 to split the conference.
• Enter link 2 to alternate between calls.
• Enter link *3 to restore the three-way
call.
Disconnecting One Party
Allows you to disconnect one party in a three-way
conference call. To disconnect a party:
• Enter link #3 to put one caller on hold.
You are connected with the other call.
• Replace the handset.
• Lift the handset and enter link 2. You are
connected with the caller on hold.
Hold
link 2
Allows you to put an active call on hold and allows it to
be picked up from other telephones. When Tones are
turned on, a held call reminder tone is heard on external
calls only.
Retrieve a call on Hold.
• Enter link 2
Exclusive Hold
Link *79
Allows you to put an active call on hold and prevents it
from being picked up from other telephones. When
Tones are turned on, a held call reminder tone is heard
on external calls only.
Last Number Redial
link *5
Automatically dials the last external telephone number
you dialed.
Link
link *71
Generates a Link signal to access non-Norstar features
available from other systems or carriers.
Line pools: A line pool allows several telephones to access a group
of lines used for outgoing calls. To access a line pool:
• Enter the line pool access code.
OR
• Enter Link *64 <plus the line pool
code>.
Messages
Link *1 Cancel Link #1
Generates a longer Link signal.Use this feature when
you want to release a call from your line but retain the
use of the line for another call.
Page
Link *60‚ <plus code 1-3> <plus zone 0-6>
Allows you to make an announcement to all Norstar
telephones programmed to receive a page, as well as
any other connected paging equipment. You must enter
a paging zone. See ‘‘Paging’’ on page 109 for more
information.
Page (Intercom)
Link *61 <plus zone code>
Page (External)
Link *62
Page (Intercom and External)
Link *63 <plus zone code>
Pause
link *78
Generates a 1.5 second delay in the sequence of
numbers you are entering (for Tone or Pulse dialing).
Priority Call
Link *69
Allows you to interrupt an internal call in progress on a
Norstar telephone using Voice Call Deny or Do Not
Disturb. The calls at the telephone you are calling are
automatically put on hold.
Telephones must be programmed to use Priority Call.
Privacy
Link *83
Prevents another telephone that shares your line from
joining your current call, or permits another telephone
that shares your line to join the call.
Ring Again
Link *2 Cancel Link #2
Allows you to queue a call to another Norstar telephone
that is busy or is not answered, or to a busy line in a line
pool. You can only use Ring Again on calls placed on
an intercom line. When the telephone is available, you
are alerted with one short ring from your telephone.
Reply to a Ring Again signal
To connect with a Ring Again request when you are on
a call (or your telephone is off-hook):
• Enter Link 2. This automatically places
your call on hold.
• To return to the caller on hold, enter
Link 2.
To connect with a ring again request when your
telephone is on-hook:
• Lift the handset. The Ring Again number is
automatically redialed.
If you do not respond to the Ring Again signal within 30
seconds, Ring Again is canceled.
Saved Number Redial
Link *67
Allows you to save an external number while you are on
a call or while the called telephone is ringing. To
automatically redial the saved number:
• Enter Link *67
System Speed Dial
Link * 0 <plus the speed dial code>
Allows you to use a speed dial code to quickly dial
preprogrammed telephone numbers.
You cannot program personal speed dial numbers for
the telephone connected to the I-ATA.
Timed Release
Link *72
Generates a longer Link signal. Use this feature when
you want to release a call from your line but retain the
use of the line for another call.
Transfer Allows you to transfer a call. To transfer a call you must
have an available intercom line.
• Enter Link *70.
• Enter the transfer destination number.
• Replace the handset.
To Transfer using Conference
• Enter Link 2.
• Make the second call.
• Enter Link *3.
• Replace the handset.
Trunk Answer
Link *800
Allows you to pick up a ringing external call on a line for
which Ringing Service is turned on.
Voice Call
Link 66 <plus the intercom number>
Allows you to make a voice announcement or begin
conversation through the speaker of a Norstar
telephone without making the telephone ring.
