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End of Sale IP Office 11.1.2,11.1.1, 11.1.0, 11.0.x and 11.0 releases 1

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daken

Programmer
Jul 14, 2010
124
GB
[URL unfurl="true"]https://support.avaya.com/css/public/documents/101090703[/url]

Does anyone have an english translation ?

"Avaya will no longer support the IP Office R11.1 or earlier software with
critical patch and service pack support."

"Avaya will providesupport for R11.1.3 and R12.0 via standard
software service pack processes going forward"

MAKE UP YOUR MIND!!!

Are avaya wanting us to upgrade PLSD with licences for R12.
Well make your software REQUIRE R12 licences.

That is all [thumbsup2]
 
Not unusual, generally... They support the current release (12.0) and the previous minor release (11.1). Within any minor release it has always been that only the latest SP was supported (you remember the support guys telling you to upgrade to the latest SP first).

Nevertheless... Since CentOS 7 goes End of Support end of June, there will be no further updates (even security updates) for the CoreOS available. So each R11.x Server will become an insecure server, even if the IPO Release is under support by Avaya.

IP Office remote service
IP Office certificate check
CLI based call blocking
SCN fallback over PSTN
 
I remember when Nortel use to support almost all of their legacy systems. What a commitment to the industry, the vendor and customer.

I miss those days.
 
Didn't Nortel go bust because they spent to much money on stuff like that?

And that was at a time when a phone was $350 so compare that to the phone pricing today 25 years later which is basically half the price for phones with less that half the margin on it meaning they have to cut cost wherever they can. I understand that they don't want to look for issues on all releases and their support guys are saying the same thing. It can take a lot of hours finding an issue and spending 50 hours on an old release and then another 50 to fix it with a patch just to fix something the latest releases actually do not have is not economical.

Joe
FHandw, ACSS, ACIS

 
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