Encrease the maximum number of digits allowed for an extension

[amfitrita]

Hi,

I am currently working as a Level 1 Support for Nortel PBX's and I have an issue that i don't know how to solve, maybe you can give me a hint...
Please see below the query:
"All our extension numbers here in the college can only be diverted to 3 digits but we not need that to be increased to 4 . Is this possible to do rather than do every extension number individual?? "

I thought that this could be done in LD 15 but i couldn't find anything in the NTP's that would help. So you are my only hope now...
Looking forward to your feedback !

 

[bhassell2000]

what error do you get when you try to build a four digit extension?

Thanks,

Buddy

Linked in Profile

http://www.linkedin.com/in/buddyhassell

 

[Firebird Scrambler]

Are you referring to diverting within the phone system using call forward or across a network.

If it's within the phone system, then check the call forward (CFW) key is set to 4, or FTR CFW 4 is set for the analogue phones.

If it's across a network, then it could be a FLEN length in LD 87 against a steering code (DSC) that will need changing from e.g. 3 to 4.

All the best

Firebird Scrambler
Meridian 1 / Succession and BCM / Norstar Programmer in the UK

http://www.linkedin.com/in/davidbromley

If it's working, then leave it alone!.

 

[amfitrita]

Hi bhassell2000, I didn't received any errors because I had no idea what to do

I know that for a single phone i need to change the CFW to 4 , but I was talking for the whole network. So I will try what firebirdscrambler said in ld 87, change the FLEN lenght.

Thanks guys for your help! I'll let you know how it went.

 

[cmassjohn]

DSC and FLEN are for interswitch (networked) operation. If you only have one switch or just want to change the CFW length on a large number of phones it's best to write a script or hire someone to do the work for you.

Start with the TNB print (LD 20, REQ PRT, TYPE TNB) and see how big a job it is. LD 22 SLT will give the number of phones used so that could be a rough guide too.


Senior Engineer, cmass

http://www.cmass-ni.com

 

[amfitrita]

There are over 300 phones in use :| ...

Well I guess that's that then. I will ask my superior to see his opinion about the script.

Thanks a lot for your help!

 

[PRI265]

Are all the extension lengths 3 digits? The word "diverting" might mean "call-forwarding" but the CFW valid entries start at 4 digits, that I understand. Is the college asking how easy it would be to convert from 3-digit extensions to 4-digit extensions?

 

[SwitchWitch]

That's how I take it, he wants to go from 3-digit extensons to 4-digit extensions.

Can't think of a way to do this in bulk, only per TN at a time w/out a script.

A Tek-Tip Lover

 

[PRI265]

SwitchWitch: I've never had to be involved in a project of changing the numbering plans of a site, but talking out loud, I can imagine it would take a lot of planning. There's the issue of D.I.D. from the telco, and what range of numbers might be available in the switch. If all 300 sets are numbered, say, 301 to 599, and if the college wants to use some of these leading digits for new numbers, i.e., 3xxx or 4xxx or 5xxx, then all conflicting TNs would have to be outed first in order to expand the DN lengths. In other words, the tech won't be able to program in a 3010, 3011, 3012, 3013, etc. until the original 301 was deleted first. Each deletion would allow 10 DNs to be subsequently built.

 

[amfitrita]

Well something is strange... I've printed out the extensions on some cards, and they all have CFW set to 4 or 16 ...
I've asked the customer again what is it that she actually wants...
Waiting for her reply.

 

[cmassjohn]

PRI265: yep, dial plan changes need a lot of planning... we always do them offline as it impacts service. Suppose you could split the cores and do it on the offline core if needs be.

It's possible to do without deleting any TNs... may need to move some DNs to a temporary range and move them again later, depends on the dial plan.

IDC, CPND Names, ACD, CDN, hunts, FDNs, GHT, SCL, ... all need changed too.


amfitrita: You can use CLS=CFXA or CFXD to allow/block external call forward. You may want to set CFW 16 and then use CFXA/CFXD to allow/block outside calls. If you set CFW 4 now customer may want to change them again in the future and it's a lot easier to change a CLS of service.


Senior Engineer, cmass

http://www.cmass-ni.com