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Enable/Disable MOH on S8500

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telchaos

IS-IT--Management
Mar 27, 2009
5
US
Is there a way for individual users to let callers hear music or silence while on hold???
 
The option is set by the COR of the individual (station or agent) that makes or receives the call. Give those individuals a unique COR that has "Hear System Music on Hold?" set to NO.

Susan
“Before you criticize someone, you should walk a mile in their shoes.
Then, when you criticize them, you are a mile away ...
and you have their shoes.”
 
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