Enable Backup/Restore 56xx

[Centit]

I am trying to setup the backup and restore feature so I can backup our users speed dial lists. I enable RESTORESTAT =1 in 46xxsettings.txt and set the FTPSRVR in our DHCP scope.

When I test this on a phone I can see the proper ftp server address in the options->Backup/restore settings on the phone, but the Automatic Backup is set to Disable.

I can't even press the button to enable it manually. We have the latest fmware 2.8.24 for 5610SW IPs.

Why can't I enable Automatic Backup???

 

[Bas1234]

Is there a ## before the SET RESTORESTAT 1?
Or did you removed it

Default;

## SET RESTORESTAT 1
## SET FTPUSERSTAT 1
## SET FTPSRVR 135.18.18.18
## SET FTPDIR myftpdir
##
## Disable Backup/Restore
SET RESTORESTAT 0

After;

SET RESTORESTAT 1
SET FTPUSERSTAT 1
SET FTPSRVR 135.18.18.18
SET FTPDIR ftp:\\myftpdir
##
## Disable Backup/Restore
## SET RESTORESTAT 0

Greetzzz...Bas

___________________________________________
It works! Now if only I could remember what I did...
___________________________________________

 

[tlpeter]

I have it working like this

## 4600 Site Specific `Settings

IF $MODEL4 SEQ 4610 goto SETTINGS4610
IF $MODEL4 SEQ 4621 goto SETTINGS4621


# SETTINGS4610

SET FTPUSERSTAT 1
SET OPSTAT 110
SET FTPSRVR 192.168.66.101
SET FTPDIR "c:\Program Files\Avaya\MV_IPTel\data\TFTPData\4610data.txt"
SET RESTORESTAT 1

goto END

# SETTINGS4621

SET FTPUSERSTAT 1
SET OPSTAT 110
SET FTPSRVR 192.168.66.101
SET FTPDIR "c:\Program Files\Avaya\MV_IPTel\data\TFTPData\4620data.txt"
SET RESTORESTAT 1

goto END

Then i have files called 4610data.txt and 4620data.txt with this info in it (4610 only now)

Extension#_4610data.txt

PersonalizedRing=0
Redial=0
PhoneScreenAnswer=0
PhoneScreenCalling=0
CallTimer=0
MessageDisplayRate=0
CallAppearanceWidth=1
VisualAlerting=0
CallLogEnable=0
Contrast=5
DisplayLanguage=6
AutomaticBackup=1
FTPServerIPAddress=192.168.66.101
FTPDirectoryPath=
FTPUserName=
AGCHandStatus=0
AGCHeadStatus=0
AGCSpkStatus=0
Phy2Status=0


Watchout the language is set in dutch, you have to change it !!!



ACA - Implement IP Office
ACS - Implement IP Office
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[kholladay]

do you have an "=" in there? If so take it out. Should read SET RESTORESTAT 1

Kyle Holladay
ACA-I, ACA Call Center, ACS-I, ACS-M, TIA-CTP, MCP/MCTS Exchange 2007
ACE Implement: IP Office

"If it worked the way it should you wouldn't need me

 

[Centit]

SET RESTORESTAT 1, no = and no ##.

I have the FTPSRVR in option 176, should I remove this and use the 46xxsettings.txt instead?

thanks

 

[kholladay]

I don't use the FTPSRVR setting in 176 and have noticed that if you don't explicily specify the RESTORESTAT 1 setting in the .txt file you can't manually enable the option on the phone. I have this working at our location on 4.1.101109 with no reference to FTPSRVR in 176 and RESTORESTAT 1 as the only change to the 46xxsettings.txt

Kyle Holladay
ACA-I, ACA Call Center, ACS-I, ACS-M, TIA-CTP, MCP/MCTS Exchange 2007
ACE Implement: IP Office

"If it worked the way it should you wouldn't need me

 

[Centit]

Ok removed FTPSRVR from option 176 and restart the scope.

Then set the following:

SET OPSTAT 110
SET RESTORESTAT 1
SET FTPUSERSTAT 1
SET FTPSRVR 10.100.100.210
SET FTPDIR \backup

I restart the phone and now when I go to backup/restore it says "an ftp server ip address must be provided...."

so it obviously isn't reading these values as there was an ftp server set when it was in the dhcp option.

I had previous problem with not being able to save speed dials so I set the APPSTAT 1 and reboot the phone and now it works, so I know its reading the 46xxsettings.txt file. Why it doesn't set the ftp settings I don't know???

 

[tlpeter]

Use mine
Change the directory the way you want it but it needs to be between " " and specified

I point it to the 4610data.txt or 4620data.txt
In that file the ftpserver ipadres is also set
Probably it will work then

There will be a textfile made for every extension



ACA - Implement IP Office
ACS - Implement IP Office
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[Centit]

tlpeter thanks for the suggestions, but how can I use the 4610data.txt file if the phones won't even pull in the information for the ftp server???

when I had the option in the DHCP scope the phones had the ip of the ftp set but backup/restore could not be enabled. Now I removed the option 176 ftpsrvr setting and use the 46xxsettings.txt file and it won't take any of the parameters.
the phones just say i have to setup an ftp server first.

so specifing a text file to download with more ftp settings and autobackup=1 doesn't do me any good.

I just can't figure out why these 56xx phones will not read any of the ftpxxx settings.. this is very frustrating...

 

[tlpeter]

The 4610data.txt file needs to be put in the ftp folder
That is why you need to specify the ftp folder in the 46xxsettings.txt file
Also the ftp server must be accessed without a password (anonymous)

It works for me so it should for you



ACA - Implement IP Office
ACS - Implement IP Office
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[Bas1234]

Make also sure your tftp server is running and that your Phone reboots and gets the new 46xxsettings file first.

___________________________________________
It works! Now if only I could remember what I did...
___________________________________________