Empty body in OWA 1

[aquila125]

Hi all,

We'r running an Windows 2003 server with Exchange 2003 on it. A couple of our users need OWA access. All works well for most of them, but one is having problems.
When she double clicks on an email, the email body is not loaded (it is empty). The same happens when she forwards or replies to emails.

What can we do to fix this?

Thanks in advance!


Sebastiaan

 

[mtnathan]

Does it happen only on the local workstation or does it happen wherever this specific user logs in?

If it is one workstation, I would first check and apply IE updates

 

[wdoellefeld]

In addition, make sure that active scripting is enabled in the IE security settings.

FRCP

http://www.frcp.net

 

[aquila125]

Thanks, I'll check it!

 

[ridix]

Does the body of the message show a red X?

One solution that has worked for us with an XP client that had trouble with OWA:

Re-register ocx and dlls on the client.

regsvr32 /u "C:\Program Files\Common Files\Microsoft Shared\Triedit\dhtmled.ocx"
regsvr32 /u "C:\Program Files\Common Files\Microsoft Shared\Triedit\triedit.dll"
regsvr32 "C:\Program Files\Common Files\Microsoft Shared\Triedit\dhtmled.ocx"
regsvr32 "C:\Program Files\Common Files\Microsoft Shared\Triedit\triedit.dll"