eMG80 with ITSP

[xs650]

Hi,
I have a problem to register my eMG80 (Appl 3.1.4) with an ITSP.
When I try to register it I don´t get any sip package in the packet capture,
so I think I have a general problem and not an authentication or number formating problem.
Temp license is running at the moment.

What I have set is:
-DNS and Router is set in 102, public IP is set to firewall IP
-two CO ip trunks are set to DID in 140
-VoIP mode is set to common in 142
-DNS is set in 210
-in 133 I have set Soft Switch typ normal, Proxy server address and domain, Registration UID range
-in 126 I have set for Index 1 registration user ID, Authentication ID, password, User ID=register
and USER ID usage=on
-in 111 I have set SIP USER TABLE INDEX=1

Trunk status is send failure when I try to register it.

Any ideas where my fault is?

 

[martinhodge]

your not getting a route out .

make sure you have built the firewall rules both ways . incoming and out going .

can you ping the sip provider from your laptop if you set your laptop to the same address as the phone system.

there is a ping function on the system it self as well.

also check you have your firewall ip in pgm 132 for the voip card sequence number

 

[xs650]

The ITSP is registered now and I can make incoming and outgoing calls.
Problem was that I use names and not IP addresses for the domain and proxy so
it seems that I have to activate DNS SRV usage.

Now I have the problem that the country code is not shown in the phones diaplay at incoming calls.
The call comes from the ITSP with +country code_local area code_subscriber number_station number
but the country code is cut and I only see in the display: local area code_subscriber number_station number.

How do I get the country code in the display (as +country code or 00country code)?

Thanks

 

[martinhodge]

what digits are you getting on the incoming trace on wireshark .

id make sure that they are actually being presented first .

 

[JanVanDriver]

You can adjust the incoming I.d in pgm151
For the voiu trunk numbers