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eMG80 with ITSP

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xs650

Technical User
Jul 29, 2010
521
DE
Hi,
I have a problem to register my eMG80 (Appl 3.1.4) with an ITSP.
When I try to register it I don´t get any sip package in the packet capture,
so I think I have a general problem and not an authentication or number formating problem.
Temp license is running at the moment.

What I have set is:
-DNS and Router is set in 102, public IP is set to firewall IP
-two CO ip trunks are set to DID in 140
-VoIP mode is set to common in 142
-DNS is set in 210
-in 133 I have set Soft Switch typ normal, Proxy server address and domain, Registration UID range
-in 126 I have set for Index 1 registration user ID, Authentication ID, password, User ID=register
and USER ID usage=on
-in 111 I have set SIP USER TABLE INDEX=1

Trunk status is send failure when I try to register it.

Any ideas where my fault is?
 
your not getting a route out .

make sure you have built the firewall rules both ways . incoming and out going .

can you ping the sip provider from your laptop if you set your laptop to the same address as the phone system.

there is a ping function on the system it self as well.

also check you have your firewall ip in pgm 132 for the voip card sequence number
 
The ITSP is registered now and I can make incoming and outgoing calls.
Problem was that I use names and not IP addresses for the domain and proxy so
it seems that I have to activate DNS SRV usage.

Now I have the problem that the country code is not shown in the phones diaplay at incoming calls.
The call comes from the ITSP with +country code_local area code_subscriber number_station number
but the country code is cut and I only see in the display: local area code_subscriber number_station number.

How do I get the country code in the display (as +country code or 00country code)?

Thanks
 
what digits are you getting on the incoming trace on wireshark .

id make sure that they are actually being presented first .
 
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