darth_smalls
Programmer
Hey guys, I have a customer running 6.0 with Embedded voicemail.
About every 2--4 weeks, the contact us saying that voicemail to email has stopped working.
I am always able to run monitor, see that the SMTP traffic has built up to quite a large queue size (between 50-80 messages).
Upon rebooting the IPO, the matter resolves itself and the voicemails start landing in email boxes as designed.
However, this is just a band-aid; and naturally the customer (a large law-firm) is losing patience with this ongoing problem.
My theory is that as soon as a large message gets delivered to a user mailbox, that message is too large to go over SMTP, thereby causing a backlog.
Could this be the case? And if so, what would you suggest to remedy?
Thanks in advance for any advice, I hope to begin helping contribute to this great community of knowledge
Make it happen
May the force be with you
About every 2--4 weeks, the contact us saying that voicemail to email has stopped working.
I am always able to run monitor, see that the SMTP traffic has built up to quite a large queue size (between 50-80 messages).
Upon rebooting the IPO, the matter resolves itself and the voicemails start landing in email boxes as designed.
However, this is just a band-aid; and naturally the customer (a large law-firm) is losing patience with this ongoing problem.
My theory is that as soon as a large message gets delivered to a user mailbox, that message is too large to go over SMTP, thereby causing a backlog.
Could this be the case? And if so, what would you suggest to remedy?
Thanks in advance for any advice, I hope to begin helping contribute to this great community of knowledge
Make it happen
May the force be with you