Embedded Voice mail 1

[pjazz]

Does anyone know the mail box capacity of a single mail box? Or will it take messages as long as the system has space.

 

[AACon]

It'll take many though it starts to freak out at 255 messages per mailbox; I've seen visual voicemail stop working when it has that many. You're limited to the recording time of the license, for all users.

2 Ports of voicemail includes 15 Hours of Storage
4 Ports of voicemail include 20 Hours of Storage
6 Ports of voicemail include 25 Hours of Storage
Up to 1000 Mailboxes

-Austin
I used to be an ACE. Now I'm just an Arse.

 

[amriddle01]

Nobody needs to keep over 200 messages though, if they do they aren't working very efficiently or you're using it for something it wasn't designed for and VM Pro would be a better fit

 

[AACon]

Usually it's a customer with voicemail to email and copy enabled.

-Austin
I used to be an ACE. Now I'm just an Arse.

 

[intrigrant]

I might have 200+ messages, the light is always on but I never listen to voicemail, I really hate it.

 

[pjazz]

WOW reading the docs made it look like theres pretty much no limit on an individual mailbox. I've got a bunch of Lawyers with VM copy turned on and my customer was hoping deleting the message in email would delete it on the phone.NOT

 

[amriddle01]

That's where the BPs and installing engineers knowledge comes in, not everything is written in a manual

 

[amriddle01]

In the meantime switch them to forward and not copy as they obviously aren't listening to them on the handset anyway

 

[sizbut]

The very bad undocumented feature of embedded voicemail is the fact that the restart time is pretty much proportional to the total number of messages, greetings and announcements. So when you restart your system, it can then be up to 10 minutes before embedded voicemail starts working again.

Stuck in a never ending cycle of file copying.

 

[AACon]

Whaaaaat?

-Austin
I used to be an ACE. Now I'm just an Arse.

 

[sizbut]

Try it. Its a simple flat file system (no database, no subfolders) that has to rescan all the file headers of all 25 hours of files to rebuild an picture of who has how many new/old messages etc. You can watch that all happening in Monitor is you want to get bored. EVM was fine on Small Office Edition but it has been stretched well beyond fit for purpose

Stuck in a never ending cycle of file copying.

 

[AACon]

Now that you mention it, I've seen it scan those files on reboot, but I didn't know the actual system was impacted by it. Strange. Way to go Avaya.
I'm thinking about setting up a Raspberry PI2 system to resell as linux based voicemail pro systems. So small that I could likely modify it to fit into a bay on the IPO. Now if only those VMPRO licenses weren't so expensive.

-Austin
I used to be an ACE. Now I'm just an Arse.

 

[amriddle01]

If only Avaya would listen, they don't when you talk about reducing the cost of something unfortunately, even though in the long run it'd make more money.

5 people buying VM PRO, but 25 people not buying VM Pro as its too expensive and so going embedded or buying another system makes Avaya little.

Half the price and you'll have at least 15 people buying it...guess what that's more money than scenario 1

 

[intrigrant]

VM Pro (preffered edition) is not expesive if voice mail matters for a customer. It is the wrong of the seller to offer a two port basic voice system as if it is a full grown voice system which it is not and never will be.
If you have a transport company and want to deliver goods in a safe and efficient way then you don't buy a cargo bike but you buy a truck which obviously costs more.

 

[amriddle01]

It's expensive enough to make other systems cheaper for the same end result, that's the issue, just 8 ports of VM pro is the cost of the entire competitors system in most cases (excluding handsets)

 

[holdmusic34]

@Intrigrant.
Turn voicemail off on your extension buddy! Just let it ring out.

I have seen VMBs with over 1000 messages. I deleted them manually because I couldn't be arsed getting out my serial cable.

It doesn't get much worse.

 

[Pepp77]

Or as I am sure Intigrant has CM Pro set it up so voicemails are left on someone elses extension and leave them to deal with them

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