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Embedded VM Prompts

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bdvtech

Vendor
Mar 29, 2011
100
US
After years of installing Nortel followed by ShoreTel/Connect we are making the jump into the world of MiVoice Business. Next week we will be installing our first MiVB with a CX ii controller, Embedded VM and 20 phones. Everything is programmed the way the customer has requested but the one little detail that I do not know how to change is the voicemail prompts in the mailboxes. For example, to play a message the system says "Press P" instead of 7. Is there a way to change the prompts to give numeric choices instead of letters?
 
Change the VM Prompt Language to English Overlaid.

Extract from Help Files said:
NOTE: English Overlaid (North America) and Dutch Overlaid have numeric prompts (e.g., "Press 7 for Play."). The non-overlaid versions have alphabetic prompts (e.g., "Press P for Play).
 
Thanks. I figured it was something easy, I just couldn't find anything that explained it.
 
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