Embedded VM losing passwords

[gbiddlecombe]

I HAD an issue with Embedded VM users passwords getting cleared out in R9.0.9. I upgraded the system to 9.0.10 and have not gotten any complaints of user passwords getting cleared but now my SMTP settings password is getting cleared out. I can set it, save/reboot and open the config it's there, but the customer calls back within a couple days and states that the VM to email is not working again. I log in and the password field is cleared.

Anybody else having this issue or ideas on the problem?

Thanks,

Rimrock Telecom Svcs

http://www.rimrockts.com

 

[IPGuru]

check the Audit trail

I suspect your customer is making changes to the IPO & keeping the cfg open when they have finished. this means they will undo your work when they make their next change ( & was probably the cause of the original issue as well!)


Do things on the cheap & it will cost you dear