Embedded Media Source for Music On Hold

[arugg11]

I am a total newbie so please bare with me. We have a new Mitel system and I have imported a new Audio file but cannot find a way to have it activate as the "Music on Hold". If you could please provide me guidance I would appreciate it.

Thank you.

 

[Waldosworld]

Embedded Music on Hold is provided by an audio file downloaded to the controller. The audio file must be in the following format:

Audio type: Microsoft Windows WAV (.wav)

Audio format: CCITT u-Law or A-Law 8.000 kHz, 8 Bit, Mono

See System Audio Files Update for the maximum size of the audio files. Depends on model of 3300!
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Program Embedded Music on Hold
To program the system Embedded Music on Hold:

Download an audio file using the System Audio Files Update form or Enterprise Manager (see your Mitel dealer for information on Enterprise Manager).

System Options form
Set "Music on Hold" to "Yes".

(Optional) Class of Service Options form
Set Music on Hold On Transfer to "Yes"as desired for each Class of Service.

System Access Points form
Set "Music Source" to "Embedded".