emails show up only when you click on a folder

[monte531]

I'm having a very strange problem. This doesn't happen with everyone.
In order to see any emails you have recieved you need to click on any of your mailbox folders and they'll all show up. When sending it will sit in your outbox until you click a folder.

We are running Exchange 2k with Sybari.

Any help would be great.

Chris

 

[Sleighbor]

Sounds like you are running Windows XP with sp2. I had this problem. It is the firewall that comes with sp2. Add Outlook as an exception. Here is a link to the Q article.

http://support.microsoft.com/default.aspx?scid=kb;en-us;883555

Kevin

 

[monte531]

thats the odd part. our users are using either Windows 2k or xp. Most of the xp users actually still have sp1.

 

[SR7758]

I've had the issue here at two different companies. I first thought it was the VON software, but now at the new company, we don't have that and it does it too. The only thing that fixes it is an Outlook/Office reinstall and even that was hit or miss.

If Google can't help, nothing can.
S.R.

 

[monte531]

reinstalling office wont work. We have about 500 users in this building alone....but it's fixed anyway.
There was a problem with the information store. It was discovered when we tried to shut it down and got an error.

Thanks for the help though.

 

[SR7758]

Would you mind elaborating on the I.S. problem, since I'm having the same issues here?
Thanks!

If Google can't help, nothing can.
S.R.