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Emails not getting deleted by Microsoft Outlook

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bijanshahrokhi

Technical User
Jul 23, 2007
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Hi,
I have an IMAP work email address ser up by Microsoft Outlook 2003. When I try to delete an email, Outlook only crosses a line on the email and that's it. I mean the email is still in my original email account when I log in through my web browser, and it is still in my outlook inbox but with a line crosses on it.
Does anybody know what feature I need to change in order to completely delete the email from my mailbox and outlook when I delete an email through microsoft outlook 2003?
Thank you very much, Bijan Shahrokhi
 
Bijan Shahrokhi,

This is from the Microsoft Office Help section:

When you mark an item on an IMAP e-mail server for deletion, it is displayed in strikethrough text in the header list. To permanently delete the items marked for deletion, do the following:

On the Edit menu, click Purge Deleted Messages.


Razman10
 
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