Email sent to 8 people, 8 copies received

[thankgodfortektips]

Hi All,

I have a problem with exchange 2003 (on a windows 2003 server). We have a mail host, and our internal server has GFI installed to pop pulldown from the server. We have one user that is not in our internal office and is configured to have outlook pop pull down and store in a pst. Therefore the exchange server is set to forward unresolved recipients to the ISP's smtp server.

There has been consistent problems with this user receiving duplicate emails. If for instance one email is sent to 8 poeple in the organization, then he will receive 8 copies of this mail.

We assumed it was something to do with the host as he was the only person that was having this problem, until recently when even with just internal people, the mails have been duplicated.

Does anyone have any idea what is causing this?

 

[blakey2]

Hi,

No idea what is causing it, but why not create an exchange mailbox for this one specific user and let them connect to it via pop/IMAP/HTTPoverSSL??

That way you can keep control of the organisations e-mail and are not forwarding unnecessary spam (think email addressed to non existant users in your organisation) to this seperate pop address.

Also what solution would you have when you have more than a single user in this predicament.

Cheers.

 

[thankgodfortektips]

hi blakey2,

We are looking to put in RPC over HTTP, but still that wouldn't explain why internal mails that have nothing to do with the one user would be duplicated.

Thanks in advance...

 

[blakey2]

Hi,

Yep - I have no explaination for the double up, but whilst you are looking into RPC over HTTPS, i'd simply set them up with a mailbox and get them to connect via POP/IMAP.

You will need to set them up with a mailbox for RPC over HTTPS .

I'd do it now and not spend time trying to fix a problem unnecessarily.

Cheers.

 

[thankgodfortektips]

Hey All,

Sorry to reply late, but figured better late than never. I figured out what the issue was. We were running GFI Mail Essitials 8 (I think) which we upgrade to 10. This fixed the problem, so looks like it was GFI all along.

hope this helps someone in the future!

Thanks anyway blakey2

 

[58sniper]

10? You're still WAY out of date, as the current version is 12.

Pat Richard, MCSE MCSA:Messaging CNA
Microsoft Exchange MVP
Want to know how email works? Read for yourself -

http://www.ietf.org/rfc/rfc2821.txt

 

[Zelandakh]

You POP it off the ISP then POP it into a PST? Sounds like a bad plan so far.

Get the emails delivered to the server. Get Outlook Anywhere running.

Set up a mailbox for POP/IMAP you say? Then set them up with a mailbox for RPC? I don't understand that or at least I don't think I want to ask further questions.

GFi 12 is a great product and has been out for ages. 10 wasn't too great.