email just sits in outbox

[sunny74]

Hi,
i have never come across something like this. user's email just sits in outbox and there is no way of sending it out. user is trying to send email to someone outside the organisation.

We are running exchange 5.5 with NT 4.0
Please help.

sunny74

 

[jdeane]

Also interested in this one as well, I have a one user where this is also happening.

Jonathan

 

[LeCras]

Have you tried opening the message from the Outbox and clicking Send again? This usually works for me. If not, Microsoft have a pretty good article on the subject, Q182572, which is worth checking out!

Hope this helps,

C. Le Cras

 

[kevb99]

I have this problem as well in my office. It is very random. Opening the message and clicking send again doesn't work, I actually have to move the messages to the drafts folder, create a new message, then copy and paste the info into the new email. All my users are using outlook 2000. Any suggestions?

 

[Taffyboyo]

Have you tried deleting and re-creating the users email profile?