Email from Notify Not Working

[Kenhardwick]

Seagate Info 7.5 - Win 5.0,NT-CIINFO.MDB

At one point in time, the Notify Email worked but for some reason stopped working. We do not get an email when scheduled report fails and notify has been setup.

Emails from scheduled reports continue to work.

Any suggestion on how to research/resolve this problem ?


thanks,

Ken Hardwick
Norman, Ok

 

[synapsevampire]

Perhaps the account used for the email has been dropped?

Since you didn't update the server, assume that something on the email side has changed.

-k

 

[Kenhardwick]

As I indicated in my original post, the email is working for sending scheduled reports so do not believe that the account for the email has been dropped.

Didn't update the server ??
I guess something could have changed that I didn't know about.

What would I check to see if the notify was/is setup properly ?

 

[funkzig]

Hi Ken,

I have the same problem (it has never worked!). I must confess though that I have never investigated it further as it wasnt a major issue. Would be useful though to find out how to fix.

regards

Jonny