email and remote offices

[PPettit]

Current setup is like this:
-Hosted mail service (POP3/SMTP) with the ISP of our main office

-Multiple remote offices each using a different ISP

-Everyone uses some version of Outlook (Outlook 2000 or newer)

Every time someone at one of the remote offices sends mail, it goes out with their ISP's domain information (i.e. user@theirISP.com) instead of the company's domain info (i.e. user@mycompany.com).

How can I make sure that all outgoing mail is sent with the same domain info (i.e. @mycompany.com) regardless of ISP?

From what I've been able to piece together, it seems that the usual way to solve this problem is to ask the remote location's ISP to allow SMTP relaying for the mycompany.com domain. Correct?

What are my options if the remote ISP is unable or unwilling to allow relaying? The only other options I can think of would be to force the remote offices to access their mail through our mail provider's web interface or to have them use VPN connections (in the event that we move our mail service to an in-house server).

Anyone have any other options/suggestions?

 

[eyec]

The only other options I can think of would be to force the remote offices to access their mail through our mail provider's web interface or to have them use VPN connections (in the event that we move our mail service to an in-house server).
[\quote]

you got it!

 

[ms7212]

The only other option I could think of would be getting all of the remote users to connect (dial-up) through YOUR ISP. Just make the user name and password for YOUR ISP account be generic and give that to the remote users. Of course, that is assuming the ISP provides local access numbers for all your remote users. Technically you pay for the account, why should they care what user is really coming in to the account?
Good luck!

 

[DG659]

ermmmmmmmmm
very user should have a popbox in the company .?
meaning they pick up there own e-mail ?
ie user@yourcompany.com

who you send thru (smtp) should be not be an issue.
if all you want is a unified smtp them pick one of your many isp`s smtp settings and put that in the outgoing mail server. in the email account settings use the my server requires authentication setting it could be called more settings or advanced settings depending on the client,(as long as you add a valid username and password )for the domain your using to send thru it will allow you to send email regardless of the ISP your connected thru.