I am trying to send a report to a user as a word document using CE 8.5. The user receives an e-mail but when they click on the attachement Microsoft word opens and gives the following error: "Word cannot open the document Try one or more of the following *On the file menu click open to open the document, *make sure the file has a .doc extention"
If I try using open to open the file I get the same error. The file definately has a .doc extension as I have set the extension to .doc when I scheduled the report in crystal enterprise. Has anyone come across this? I thought it might be related to the file name being too long, so I shortened the file name to 6 characters, but I still get the same error.
If I try using open to open the file I get the same error. The file definately has a .doc extension as I have set the extension to .doc when I scheduled the report in crystal enterprise. Has anyone come across this? I thought it might be related to the file name being too long, so I shortened the file name to 6 characters, but I still get the same error.