EM 200 MODULE ISSUES-"NO BOARDS

[guestworks]

Just installed a G430 lsp with r5.2 and a em 200 module with a 711 and 717 card.
The g430 has a s8300 with a 711 and 717 card.
Problem is that the cards in the expansion em 200 show "no boards" and if i reboot the g430 it is fine for a day and then back to the same problem.
i have not swapped the 711 and 717 cards from the g430 and the em200 as the site is 7 hours drive away.
Spoke to Avaya and they are telling me that the boards in the em 200 are "BAD" and they are shipping me 2 new cards.
Has anyone had this issues?
I am just wondering what to do if the replacement cards do not fix the issue.

Tx

 

[phonechik]

The firmaware on the G430 needs to be at least 29.24.4. It will fix this issue with "no boards" in the em200.

 

[Mitch672]

I agree, I would update to the most recent G430 firmware for CM 5.2, which is either 29.24.2, or there is also a 30.X.X version for CM 5.2.1

Mitch


Mitch

AVAYA Certified Expert

 

[guestworks]

I upgraded the firmware on the G430 to 29.24.4 from 29.24.2 and it seems to have fixed the problem.