Elsa usb modem causes Usb ports to fail

[simsteve]

I have just brought an Elsa microlink 56k fun usb modem. I also have an internal modem which i hope this will replace. My problem is as follows. I have a 4 port usb Hub (self powered) which had a Logitech mouse (now connected directly to the pc) Microsoft Gamevoice, Webcam, and Scanner attached. I plugged the modem into the pc direct, after 5 to 10 minutes online the modem would disconnect and the usb ports would all fail. I have tried connecting the modem into the Hub (thinking it may be a power issue) and managed to stay online for nearly an hour before again the modem disconnects and crashes my usb ports. I am running windows ME on an 800Mhz pc with 380Mb of Ram, 20Gb and 40Gb HD. Any help would be gratefully received.

 

[kestrel1]

Have you tried getting upgraded drivers for your USB ports & for the Modem. If you can stay online long enough have a search.

 

[simsteve]

managed to solve the problem. this was down to the via chipest on my motherboard being a via kt133 chipset. This apparently has problems not supported by VIA. Solved this by installing a usb2.0 pci card.

 

[kestrel1]

Good. Glad you managed to sort it out.