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Element Manager

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Thomas VIII

Programmer
Jun 18, 2018
26
US
I have a weird one. We have a customer with multiple BCMs though out the network at different locations. I can put in the IP address and hit the web splash page but won't connect via element manager. Its not until we reboot the BCM that I can connect, then this will last about a day or so then we have to do the whole thing all over again. Not sure if this is something on the BCM or their network causing this.
 
Some details will help...

"customer with multiple BCMs " and "not until we reboot the BCM"
-confused, is the issue on multiple BCM's or just one?
-Remote connection or onsite to the OAM port?
-Any recent changes to the PC/Laptop BEM is on?
-What exactly have you tried so far in your troubleshooting?








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