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Element Manager Wont Work

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fromill

MIS
Jul 26, 2002
150
US
A co worker cant get into a BCM450 6.0 using Element Manager 62.0.5 and I can with the same software on my pc. He gets a error saying "Exception occurred when trying to connect Detector 'BCMDetector' cannot determine the device type for 10.84.xx.xx. We tried reloading the software and got the same error. His BCM Monitor works fine. It works fine with my pc. It used to work on his, ideas on what happened?

Thanks.
 
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