Element manager & windows 7 and programming BCM 50 via handset

[quantothunder]

Hi
Doing a favour for a friend cant load element manager on windows 7 pc comes up with a Java error and closes down, installed java and tried to reinstall same error any ideas.
Programming via the handset is there any proper guides to the menus can the keys be reprogrammed can only seem to view keys?
Issue with hunt group set up 461 and 462 works internally but if analogue lines keys programmed on the handset to appear wont work externally was working but copied line keys and now cant get rid of them.
Quantothunder

 

[Firebird Scrambler]

Have you got the latest issue of Element Manager?. Have you tried using this link below?

http://bcm.sipsw.com/ApplicationLauncher/

Just make sure that you update all the versions. Let us know if this is OK please?.

All the best

Firebird Scrambler
Meridian 1 / Succession and BCM / Norstar Programmer in the UK

http://www.linkedin.com/in/davidbromley

If it's working, then leave it alone!.

 

[cook1082]

Hunt group wont work if you put the HG lines on the phones. You can transfer or have auto attendent transfer to a HG.

 

[quantothunder]

Thanks firebirdscrambler for the link the element manager was downloaded from the bcm which was version 2 will try the newer version when I go back to site.
Thanks cook1082 that makes sense would putting a pool line key be a issue going back later this week?

Quantothunder