Can someone tell me how the elapsed time works.
Agent presses lunch button.the timer stops, after lunch agent logs in and the timer starts. They say it used to keep running while in lunch, tech, special projects etc.
Does the agent have to be logged in for the elapsed time in state timer to work?
thx
Agent presses lunch button.the timer stops, after lunch agent logs in and the timer starts. They say it used to keep running while in lunch, tech, special projects etc.
Does the agent have to be logged in for the elapsed time in state timer to work?
thx