Hi Folks-
Getting ELAN005 Error... CS10007.5 and CallPilot 5.0...on ELAN 16.
CallPilot CDN defined in switch, ACD queue and agents defined in switch, VSID/ELAN/ADAN defined in switch, CallPilot sever configured and defined; ip address, dsp ports, cdn, sdn etc...
CallPilot will not acquire the CDN...and the switch repeatedly prints out ELAN005
Can ping swicth to CP and vice versa.
Anyone?
Getting ELAN005 Error... CS10007.5 and CallPilot 5.0...on ELAN 16.
CallPilot CDN defined in switch, ACD queue and agents defined in switch, VSID/ELAN/ADAN defined in switch, CallPilot sever configured and defined; ip address, dsp ports, cdn, sdn etc...
CallPilot will not acquire the CDN...and the switch repeatedly prints out ELAN005
Can ping swicth to CP and vice versa.
Anyone?