eeem what happens

[terry712]

i have been troubleshooting some dat update probs

the problem isnt actually a problem or well it is but it's not a dat issue

what it is i look at pc say 5tyh0j and its say it's nt etc and last updated 2 weeks ok
when you look at the pc - some tosser has actually reimaged the pc with xp but kept same name

eorchestra server doesnt acknoledge this - now i assume they should really run a framepkg /remove=agent and then once they install the new one all will be ok

also i have a policy that moves the inactive agents after 21 days - once it goes into here or if it was deleted - i assume the xp pc would rereg and all ok ?

 

[bfralia]

If during the process of re-imaging the computer with XP, the firewall is blocked, RPC servers are turned off or any of several things like that, it's possible the agent isn't talking to the server or there isn't an agent installed.

If the computer was imaged with the agent installed a reinstall may be necessary but unlikely. Check the obvious stuff first.