I have a customer on 8.0.56, Basic Partner edition that is having an issue where when they press 2 to change their auto-attendant greeting, it just disconnects them. Not sure what the permanent fix will be, but in a pinch before the holiday weekend, I was hoping to have them record their new greeting as a message in a mailbox, then move that recording over to the auto-attendant. Problem is, it appears that the embedded messaging uses meta-data to mark the CLP files for their intended use in the system. So I need a way to change the label on this new recording to PEAA1. Anyone else faced this?
Tek-Tips is the largest IT community on the Internet today!
Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!
-
Congratulations strongm on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!
Editing MetaData on SD Card Recordings
- Thread starter Wally1775
- Start date
- Thread starter
- #2
I usually create a holiday Auto Att and have it with a schedule go to that one instead of the regular one.
Much less stressful and can be done easier with the recording.
Joe W.
FHandw, ACSS (SME), ACIS (SME)
Interrupt the silence only if you improve it by saying something, otherwise be quiet and everybody will be grateful.
Much less stressful and can be done easier with the recording.
Joe W.
FHandw, ACSS (SME), ACIS (SME)
Interrupt the silence only if you improve it by saying something, otherwise be quiet and everybody will be grateful.
- Thread starter
- #4
- Status