EDC processor change

[wande]

I need some help with setting up a processor in EDC. I have a build sheet or VAR Form from the processor. I have done this a few years ago but had something to go by from another store using Aloha with the same processor. This time the processor is different. My old processor was visanet if that means anything.

The new processor is T|SYS| Acquring Solutions thru my BBT bank.

If someone could help walk me thru this change this in EDC it would be greatly appreciated. I think this is the last step to get the system up and running minus the menu programming.

 

[dauphin2]

TSYS will most likely be setup as VISANET in Aloha and will probably be identical to your previous setup depending on your version. In EDC stop POS processing and go to Configure>Processors>Add and select your processor. Fill in the correct information from your VAR sheet. Next you will go into Configure>Cards and set each card you take to the processor you just configured.

 

[wande]

This particular system has only (CES) as its current processor. Will this make a difference in setup?

 

[dauphin2]

Shouldn't matter. Take a look at this.

 

[wande]

my VAR form has the following parameters

Merchant Name:
V Number:
Merchant Number:
Terminal Status:
Terminal#
BIN:
Chain:
Store Number:

The following are missing to input into VISANET from the parameters above

assuming Acquirer BIN: is same as BIN above

Terminal ID:
Industry:
Currency:
Country:
Merchant Category:
Batch Number:
Sharing Group:
Merchant ABA Number:
Settlement Agent Num:
Reimbursement Attribute:

check to enable the following boxes
Remove rejected transactions
Enable Multi-trans

common sense tells me to use the drop downs that apply for
Industry
Currency
Country

 

[wande]

Also on the VAR Form there under Merchant Information I have the following information

Street Address:
City:
State:
Postal Code:
Phone Number:
Contact Name:
Country: US
Currency Code: 840
Time Zone: Eastern
Time Zone Differential: 705
Location Number: 000001
MCC/SIC: 7932
Industry: Retail

EDC Primary:
Auth Primary:
EDC Secondary:
Auth Secondary:

 

[wande]

drop downs in VISANET for the following I can apply from my VAR form

Industry: Retail
Currency:US Dollars
Country: USA

 

[wande]

my VAR Form has Currency Code:

VISANET has Currency:

my Var Form has Currency Code: 840

 

[dauphin2]

V Number = Terminal ID

I've never changed - Industry, Currency, Country: Leave them at the default unless yours specifies Retail instead of Food/Restaurant.

Merchant Category: "5812" unless otherwise specified
Batch Number: 001
Sharing Group: Don't need to fill in unless specified
Merchant ABA Number: Don't need to fill in unless specified
Settlement Agent Num: Don't need to fill in unless specified
Reimbursement Attribute: 0 or Don't need to fill in unless specified

VAR sheets will always contain some information that is not applicable in Aloha, just ignore them. Honestly the worst that's going to happen if you fill in something wrong is that it won't work.

 

[dauphin2]

Oh yeah, V Number always starts with a 7. if it starts with V, that V becomes a 7

 

[wande]

Thanks dauphin for the information. I'm was able to call Tsys and find out that V number is the Terminal ID:

It sends the request but does not authorize. Then it tries to access the modem which I do not have connected.

I have played with different setting in the EDC.INI file.

Specifically I have changed the IPHOST

It was setup as IPHOST=httpsprod.secureexchange.net or IPHOST=httpprod.secureexchange

I have tried several different IPHOST

IPHOST=

https://ss1.tsysacquiring.net

IPHOST=

https://ss1.tsysacquiring.net:443

IPPORT=22342
IPHost=sslprod.secureexchange.net

IPHost=sslprod.secureexchange.net

and tried the above with and without
USEHTTPS=1

 

[wande]

just tried

IPHOST=

https://ssl1.vitalps.net

and
IPHOST=

https://ssl3.vitalps.net

i think ssl1 is for v6.2 and older...

no luck with either.

I'm using Aloha v6.4 with EDC v6.4

 

[dauphin2]

Most sites on 6.4 EDC with TSYS that I have seen do not need to add the IPHost and IPort section, have you tried it without the IPHost and IPPort in the EDC.ini. If you have a firewall make sure ports 443 and 5003 are open and if possible open these up in your router port forward them to your server. You're best bet is to still have a reseller do this for you, but I know that can be expensive.

USEHTTPS=1 and sslprod.secureexchange.net are for Heartland (Visanet Emulation), you would have to check with your processor if you are setup as this

For normal TSYS these would be your two options if it does not work normally.
IPHost=ssl1.tsysacquiring.net
IPPort=443
or
IPHost=ssl2.vitalps.net
IPPort=5003

 

[wande]

some progress!

I tried both the examples above (seperately) and received this both times...

sending.... getting response... Failed Reason Could not make SSL connection to Host

I did forward both 5003 and 443 to the Alohaboh computer

 

[wande]

thanks for the help dauphin2!!!

turned out from the VAR form MCC/SCI was 7932

I entered 7932 in the Merchant Category and it failed with IPHost=ssl1.tsysacquiring.net IPPort=443
but worked with IPHost=ssl2.vitalps.net IPPort=5003.

Thanks again.