chuckymafia
IS-IT--Management
I am not sure how to word this but here it goes. I did a re-install to a System Created Admin user and password. Installed Aloha TS and EDC and used the credentials for the Server I head created. Now the FOH is from the previous HDD and they stayed intact. We just began to have issues with Credit cards not showing and what not. So the other day.
The Computers were giving us the error of Offline processing. I went in to Term1 which is the master and removed the spooling file. To my surprise. It did not process the Credit Cards. I manually ran them to the EDC folder and changed their extension to .req and they began to process. So I thought it was all good. I went in and ran a test card and it gave me the same error. 2 Seconds later EDC shows it on the Transactions and no more spooling file or spl file in the Terminal.
I began digging around and saw after another day of no Credit cards running, that if I changed the Login info to Term1 in EDC services, that it began to get all the transactions that were offline. It all ran and what not. Yet after that I ran another test and same issue.
I then checked and all my terminals are set as term and a password to log in. I created one similar to this in the FS and changed credentials to EDC and CTRLSVR. Still I get the same issue.
Am I missing something to get EDC to properly get the files ? It seems to get the first set of transactions. Like 1 or two and then starts offline all over again.
Any help will be appreciated. Thanks
The Computers were giving us the error of Offline processing. I went in to Term1 which is the master and removed the spooling file. To my surprise. It did not process the Credit Cards. I manually ran them to the EDC folder and changed their extension to .req and they began to process. So I thought it was all good. I went in and ran a test card and it gave me the same error. 2 Seconds later EDC shows it on the Transactions and no more spooling file or spl file in the Terminal.
I began digging around and saw after another day of no Credit cards running, that if I changed the Login info to Term1 in EDC services, that it began to get all the transactions that were offline. It all ran and what not. Yet after that I ran another test and same issue.
I then checked and all my terminals are set as term and a password to log in. I created one similar to this in the FS and changed credentials to EDC and CTRLSVR. Still I get the same issue.
Am I missing something to get EDC to properly get the files ? It seems to get the first set of transactions. Like 1 or two and then starts offline all over again.
Any help will be appreciated. Thanks